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Is your pool cleaner stuck? Discover why and learn how to get your cleaner moving again with this helpful article!

Troubleshooting Guide: Why Is My Pool Cleaner Not Moving?

Last Updated on June 12th, 2023

Swimming pools are a great way to cool off and relax during hot summer days. Keeping them clean is a priority for many pool owners, yet sometimes it can be difficult to understand why their cleaning system may not be working properly.

Why Is My Pool Cleaner Not Moving

This article will discuss the various reasons why a pool cleaner may not be moving, as well as potential solutions that could help restore normal functioning of the device. It provides an opportunity to learn more about these useful machines and how they work, allowing readers to better understand the importance of regular maintenance in maintaining proper operation.

By understanding the underlying causes behind non-functioning pool cleaners, users can ensure that their pools remain clean and safe throughout the season.

1. Troubleshooting Common Issues

The first step in troubleshooting a pool cleaner is to check the power supply. It is important to make sure the power supply is connected and functioning correctly.

The second step is to troubleshoot the motor. This may involve checking the motor for loose wires, or testing the motor with a multimeter.

Lastly, it is important to clean debris from the pool, as the cleaner may be stuck on a large object that is blocking its movement.

Check Power Supply

Verifying the power supply is an important step in troubleshooting common issues with pool cleaners. Checking voltage and testing connections are essential to ensure that the cleaner has sufficient energy to move around the pool.

If any of these components appear faulty, they should be replaced immediately or repaired if possible.

In addition to verifying the power supply, other causes of a malfunctioning pool cleaner should also be considered before deducting a conclusion such as checking its impeller blades, examining the skimmer basket for obstructions, and making sure it is not stuck on steps or ladders.

With this information, you can better address any potential problems your pool cleaner may have.

Troubleshoot Motor

The next step in troubleshooting common issues with pool cleaners is to examine the motor.

Testing cables and checking connections are essential for ensuring that the cleaner can move properly around the pool.

Other potential causes of a malfunctioning motor should also be considered, such as examining whether the impeller blades have become damaged or dislodged, if there is any debris clogging up the skimmer basket, and making sure it has not been caught on steps or ladders.

With this information, you can make more informed decisions about how best to resolve any problems their pool cleaner may experience.

Clean Debris From Pool

In order to maintain a healthy pool, it is important to regularly clean debris from the surface of the water.

Cleaning tools such as nets and brushes can be used to skim off floating debris while vacuums are more effective in removing sediment at the bottom of the pool.

Additionally, maintaining chemical balance by testing pH levels and adjusting chlorination accordingly will help ensure that your cleaner operates efficiently.

Providing these essential maintenance tasks on a regular basis will keep your pool looking its best for years to come.

2. Ensure Proper Suction

Power loss is a common reason why pool cleaners may not be moving. It could be that the power cord was disconnected or the plug has become dislodged from its socket. To check for this, inspect both ends of the cable to ensure it’s properly connected and plugged in.

If there is no visible damage to either end, then try replacing the power cord with a new one to see if that remedies the problem.

Another potential issue might be related to suction power. The cleaner requires enough suction pressure so it can move around the pool effectively while collecting debris at the same time. Low water levels or blocked skimmer baskets will reduce suction power, making it difficult for the cleaner to navigate around your pool as intended.

Looking ahead, examining the filter and skimmer may help identify any underlying issues that are preventing proper performance of your pool cleaner.

3. Examine The Filter And Skimmer

After ensuring the pool’s suction is running correctly, it is important to examine the filter and skimmer for any debris or build-up that might be blocking water flow. Cleaning debris from these components regularly can help prevent blockages and keep your pool cleaner functioning properly.

To check for obstructions in the filter and skimmer, begin by turning off the pump to make sure there are no moving parts when examining them.

Next, take note of any clogs in the pipes connected to both the filter and skimmer basket—ensuring nothing is preventing either from operating efficiently.

Finally, remove anything stuck inside like leaves or twigs, as well as cleaning out excess dirt or grime buildup so they work effectively.

After making sure everything looks clear, you can turn on the pump again and carry on with inspecting other possible issues that could affect proper operation of your pool cleaner.

Transitioning into the next section now will focus on how to ensure your pool cleaner is set up correctly so it performs at its best.

4. Ensure The Pool Cleaner Is Set Up Correctly

A swimming pool is a luxurious addition to any property, with its sparkling blue waters inviting guests and family alike for a refreshing dip. To keep the water clean and clear, it’s essential that you set up your pool cleaner correctly. Following these installation tips can help ensure your cleaner operates as intended.

Firstly, it’s important to check the hoses and fittings of your machine are secure before plugging in the unit and switching it on. Ensure all hose connections have been securely tightened so there are no leaks when operating the cleaner at full power.

Secondly, make sure you position the automatic pool cleaner properly in your pool – this will maximize efficiency while cleaning. Make sure all cabling and hoses are away from sharp objects or other devices, such as submerged pumps or filters which could potentially snag them during operation.

Taking care with these simple steps should help ensure that your pool cleaner works effectively each time you use it.

Useful Link: Choose The Best Robotic Pool Cleaner for Your Pool


To conclude, pool cleaners are a great way to keep your pool clean. However, if it stops moving and there is no apparent obstruction in the path of the cleaner, then this could be due to several different factors.

Checking the pump and motor, ensuring proper suction, examining the filter and skimmer and making sure the cleaner is set up correctly can all help determine what is causing an issue with the pool cleaner not moving.

With these steps taken into consideration you should have your pool running smoothly again in no time!


1. Why is my dolphin pool cleaner not moving?

There could be several reasons why your Dolphin pool cleaner isn’t moving. The most common cause is that the filter bag is full which is preventing the cleaner from moving. Check the filter bag and clean or replace it if necessary. Additionally, the cleaner might be stuck on an obstacle or the power supply might not be connected properly. Check the power supply and remove any obstacles.

2. Why is my hayward pool cleaner not moving?

The Hayward pool cleaner might not be moving for several reasons. Check the power supply and make sure it is connected properly. Additionally, the filter bag or debris bag may be full and blocking the cleaner’s path. Clean or replace the filter bag if necessary. Also, check the drive tracks and make sure they are free of debris and not blocked.

3. Why is my pool cleaner floating?

If your pool cleaner is floating, it could be that it is stuck in a low water area and needs to be reset. Check the water level and reset the cleaner by pressing the reset button or disconnecting and reconnecting the power supply.

4. Why is my pool cleaner going in circles?

Your pool cleaner might be going in circles if the drive tracks are blocked or the cleaner is stuck on an obstacle. Check the drive tracks and remove any debris. Additionally, check for obstacles in the pool that the cleaner might be stuck on and remove them.

5. Pool cleaner stops after few minutes?

If your pool cleaner stops after a few minutes, it could be that the filter bag is full and needs to be cleaned or replaced. Additionally, check the power supply and make sure it is connected properly.

6. Robotic pool cleaner troubleshooting?

If you are having trouble with your robotic pool cleaner, check the power supply and make sure it is connected properly. Additionally, check the filter bag and make sure it is not full. Check the drive tracks and remove any debris. Finally, check the pool for any obstacles that the cleaner could be stuck on and remove them.

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