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Troubleshooting: How To Fix Polaris Pool Cleaner?

Last Updated on June 12th, 2023

Learn the troubleshooting tips and tricks for fixing a Polaris pool cleaner—expert advice on diagnosing and repairing the most common Polaris pool cleaner issues.

Polaris pool cleaners are an effective solution for keeping swimming pools free of debris and dirt. However, when problems arise with these units, it can take time to determine what is wrong or how to fix it. In this post, we will walk you through step-by-step instructions on troubleshooting and repairing a Polaris pool cleaner. We will also discuss common problems and provide tips for maintenance. Let’s get started!

fix a pool cleaner

Polaris Pool Cleaner Troubleshooting Tips

Troubleshooting Polaris pool cleaner issues require a basic knowledge of the unit’s components and function and some investigative work on the user’s part.

The first step in troubleshooting is to identify which component may be malfunctioning. Common problem areas include the pump motor, filtration system, hoses, and other parts of the machine’s mechanics. It is also essential to ensure all connections are secure before beginning a deep dive into diagnostics.

Problem 1: Your Polaris Pool Cleaner Stops Moving

When a Polaris Pool Cleaner stops moving, several troubleshooting steps can be taken to identify and resolve the issue.


When a Polaris Pool Cleaner stops moving, several troubleshooting steps can be taken to identify and resolve the issue.

These issues should be addressed before looking into more complex problems, such as an obstruction in the pool’s suction line or defective internal components within the machine.

Problem 2: Broken Booster Pump

Transitioning to the following common issue, a broken booster pump can be a costly fix for Polaris pool cleaner owners. Inevitably, this problem is caused by wear and tear due to age or overwork, but other causes may be less noticeable.

For example, debris in the filter basket, such as leaves or dirt, can impact how well the booster pump functions. A malfunctioning check valve can also cause an inadequate suction force from the booster pump, which reduces its effectiveness in cleaning pools.

Before attempting any repairs, it’s best to consult a professional with experience working on Polaris pool cleaners. They will be able to provide you with valuable advice about what parts need replacing and, if necessary, help you order new ones.

Additionally, they may suggest preventative actions like keeping the filters clean regularly or checking for any signs of corrosion. This way, you’ll know that your Polaris pool cleaner is operating at optimal performance levels.

Problem 3: Clogged Or Broken Quick Disconnect

The Polaris pool cleaner has a Quick Disconnect that can become clogged or broken over time. If this occurs, the following steps should be taken to troubleshoot and repair the issue:

If, after conducting these checks, the problem persists, then further action may need to be taken, such as replacing parts or contacting customer service. Regularly cleaning out debris and checking connections will help ensure long-term stability and maintain high-efficiency levels.

Problem 4: Leaky Float Hose

A leaky float hose is the fourth problem to address when troubleshooting a Polaris pool cleaner. This issue typically occurs when the float hose becomes too long or kinked, resulting in a reduced water flow and decreased suction power from the cleaner.

To diagnose this problem, first, check for any kinks or bends in the length of the hose; if none are present, then adjust the hose until it is no longer than needed for proper operation. If there are still signs that the hose may be leaking, replace it with a new one.

To prevent problems with a leaky float hose in the future, ensure all hoses remain free of kinks and bend at all times during use. Inspect them for wear or damage before each cleaning cycle to ensure optimal performance. Additionally, keep an extra set on hand so that replacements can be made quickly should they become necessary.

Problem 5: Leaky Backup Valve

The backup valve on a Polaris pool cleaner can become faulty. This will create an unwanted leak of water, as well as prevent the suction from working correctly.

First, to identify if this is causing the issue, check for any visible damage to the valve itself. If no physical damage is present, then debris could have blocked the valve and must be cleared out.

However, replacing the entire backup valve may be necessary to fix the problem permanently. It is important to ensure that all components are compatible before installation; otherwise, further issues may arise. Always refer to manufacturer instructions when carrying out repairs or replacements to complete them safely and effectively.

Problem 6: Broken Belts

When the belt of a Polaris pool cleaner is broken, it can cause severe damage to the entire system. To prevent this from happening, you need to diagnose and repair the issue as soon as possible.

belt of a Polaris pool cleaner is broken

The following are some steps you can take to properly troubleshoot your Polaris pool cleaner when dealing with a broken belt:

Step 1: Check for any visible wear or tear on the belts. This may include fraying, cracking, or splitting. You will likely need to replace the belts entirely if these issues are present.

Step 2: Before replacing them, however, make sure that all other components have been adequately inspected and diagnosed first, such as checking for debris lodged in the pulleys or drive shafts, which could be causing excessive friction and leading to premature belt failure.

Step 3: Inspect the motor itself. Make sure that it has not become overworked due to an electrical malfunction or incorrect installation of parts. Additionally, check that there are no loose screws or bolts which might cause unnecessary vibration during operation leading to further belt deterioration.

Step 4: Lastly, pay special attention to any sharp edges within the surrounding area, which can also cause damage if left unchecked and unattended for too long.

All aspects related to potential causes of belt failures must be identified before attempting repairs so that future problems can be avoided. Taking proper precautions now will save time and money when dealing with more complicated repairs involving replacement parts and service calls.

Problem 7: Disconnected Internal Tubing

This issue is caused by the failure to attach the internal tubing of the Polaris Pool Cleaner securely. The main symptoms of this problem are 

To resolve this issue, it is important to ensure that all connections between the internal tubes of the pool cleaner are secured tightly. To secure these connections properly, first inspect each connection point. If any appear loose or disconnected, reattach them securely.

Additionally, check for any kinks in the tube which can obstruct airflow causing poor performance; if found, remove them promptly. Once all connections have been checked and confirmed as secure, test runs the pool cleaner to determine if it functions correctly.

Problem 8: Your Polaris Pool Cleaner Gets All Tangled Up

Tangling is a common problem with Polaris pool cleaners. This can be caused by debris or improper installation, but it is essential to try and determine the exact cause in order to resolve the issue.

Robotic Pool Cleaner


Step 1: Check for any signs of tangling between the cleaner’s body and its components, such as hoses, wheels, and pumps. If there are any, gently pull them apart until they become loose.

Step 2: Inspect all hose sections linked to your Polaris pool cleaner for areas that may have snagged on something else underwater.

Step 3: Lastly, if you recently installed your Polaris pool cleaner, then make sure you followed proper setup instructions, including ensuring the hose is wholly unpacked before use to avoid getting tangled up during operation.

These steps should help reduce the chances of future tangle issues when operating your Polaris pool cleaner.

Useful Link: Select The Best Rotobic Pool Cleaner for your Pool


The Polaris Pool Cleaner is a popular choice for many pool owners, but it can sometimes take work to troubleshoot when there are problems. When all else fails, consulting an expert might be necessary to get a closer examination and diagnosis of any potential issue with your cleaner.

It is important to remember that having a pool requires maintenance and attention regularly to remain functional throughout its lifetime.

Regularly check and inspect your equipment for wear and tear to avoid long-term damage or costly repairs down the road. These steps will ensure that your Polaris Pool Cleaner continues running smoothly and efficiently for years.


1. How to fix a Polaris pool cleaner?

To fix a Polaris pool cleaner, check the filter bag, inspect the hose and connections, and ensure the drive belt is secure. Replace any parts that are worn or damaged.

2. How to fix a Polaris pool cleaner wheel?

To fix the wheel on a Polaris pool cleaner, adjust the wheel alignment, check the wheel axle, and ensure the wheel bearings are working correctly. Replace any worn or damaged parts.

3. How to fix a Polaris 360 pool cleaner?

To fix a Polaris 360 pool cleaner, check the filter bag, inspect the hose and connections, and ensure the drive belt is secure. Make sure the sweep hose is correctly attached to the cleaner.

4. How to fix the wheel on a Polaris 380 pool cleaner?

To fix the wheel on a Polaris 380 pool cleaner, adjust the wheel alignment, check the wheel axle, and ensure the wheel bearings are working correctly. Check the wheel drive system and replace any worn or damaged parts.

5. How to fix a Polaris pool cleaner hose joint?

To fix a Polaris pool cleaner hose joint, tighten the joint nuts, check the hose for any kinks, and ensure the connection is secure. Replace any worn or damaged parts.

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